了解更多:ISO20000
ISO20000認(rèn)證(IT服務(wù)管理國(guó)際標(biāo)準(zhǔn))
ISO/IEC 20000是IT服務(wù)管理國(guó)際標(biāo)準(zhǔn),涵蓋IT服務(wù)管理的各個(gè)層面,與組織約80%的IT成本相關(guān)。無(wú)論IT運(yùn)維還是外包,企業(yè)可以據(jù)此進(jìn)行國(guó)際國(guó)內(nèi)、行業(yè)內(nèi)外的服務(wù)管理品質(zhì)比較和衡量。同時(shí)ISO20000也正成為IT服務(wù)提供商的標(biāo)配,作為投標(biāo)的利器,立刻表明自身IT服務(wù)流程的質(zhì)量。
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